Time Out Club, Wickham uses an online system for all bookings and payments. You can register by going to https://timeoutclubwickham.magicbooking.co.uk/Account/Login and clicking 'Create an Account'.
All bookings are made online and paid for in advance – bookings cannot be made by telephone, in person or through the school. You can pay by debit card, credit card or childcare vouchers.
Rest assured that payment information will not be held by Time Out Club, Wickham, but will be held securely by our provide.
You can cancel any bookings you no longer need by going to the ‘My Bookings’ section of your Magic Booking account.
If a cancellation is made online 24 hours before a booked session, the cost of that session will be kept as a credit on your account. Refunds will not be made.
If a cancellation is made online less than 24 hours before a session, the cancellation will still go through, but a £5 surcharge will be applied. The remainder will sit as a credit on your account.
A 10% discount is applied when you book siblings into the same session in the same booking.
We charge £10 for every late collection (i.e. children collected after 5.30pm) This must be cleared before any further bookings can be made. Children not collected by 6.00pm will be referred to Children’s Services.